Regional General Operations Manager - Harvard, Illinois

Purpose

The Regional Operations Manager at the Harvard, Illinois distribution center, is responsible for the management of the distribution of products to assure maximum efficiency, productivity, quality and service. Directs HUB to ensure strategy is aligned with company strategy, focused on continuous improvement and facility culture to continually add value. Develops high performance teams to create and execute initiatives and creates best practices for operations. Directs planning to assure optimum performance within warehouse and cost efficiencies. Partners with human resources and the local team to oversee and ensure positive associate relations programs. Identify process improvement opportunities to fully optimize the HUB.

Responsibilities (May perform other duties and responsibilities, as assigned).

1.       Manages HUB’s performance towards productivity, quality and safety goals to ensure high level retailer service and timely delivery. 

2.       Creates functional plans around workforce/labor, associate relations and communication. Continual monitoring of plans and adjusts based on internal/external factors.

3.       Develops strategies and identifies innovative processes to drive HUB optimization. 

4.       Develops exempt leaders to create a high-performance team that executes initiatives and develops results to improve processes. Oversees all levels of associates and leader training for job requirements.

5.       Partners with various stakeholders across the organization to identify cost improvements in warehouse operations, labor, transportation and inventory management.

6.       Develops future leaders by fostering an environment that is conducive to teamwork, personal/professional growth in the foundation of the Company’s Values and Cultural Beliefs.

7.       Ensures all areas of the operations comply with internal and external safety standards or regulations, including audit and governmental agencies. Implements and directs Lean methodology and uses the principals to lead continuous improvement with the Distribution Center. Analyzes performance metrics to ensure desired results are achieved, the facility is operating efficiently, and corrective and preventative actions are created and implemented when necessary.

8.       Fiduciary responsible to the business and customers. Creates financial budgets, financial forecasts, and reporting.

9.       Maintains positive relationships with key customers.

Education & Experience

•        Bachelor’s Degree or equivalent.

•        10+ years of experience, preferably in a hardware, DIY retail and/or wholesale industry.

•        Intermediate knowledge of MS Office (Word, Excel and PowerPoint).

Licenses & Certifications: Six sigma or Lean Methodology implementation and driving business results, preferred.

Physical Requirements (Delete those that do not apply and only keep those that apply to the role)

•        Balancing, Climbing, Crouching, Hearing, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Seeing, Sitting, Standing, Stooping, Talking, Typing, Visual Acuity, Walking

Work Environment: Generally, works in climate-controlled office environment.

Travel: Travel may vary in length and duration.